Josie’s journey to a fulfilling career began with a simple step: a Certificate III in Business Administration. While many students balance textbooks and part-time jobs, Josie chose a unique path. She opted to combine her studies with real-world experience at her local council.
As a Customer Experience Trainee, Josie has been immersed in the heart of her community. From processing planning certificates and booking building inspections to assisting residents through the council’s call center, she’s gained a comprehensive understanding of local government services.
But it’s not just the practical experience that has shaped Josie’s future. She’s thrived in a supportive team environment, where colleagues have become mentors and friends. “The team culture here is incredible,” she shares. “It’s made my learning journey even more enjoyable.”
If you’re a young professional looking to kickstart your career while gaining valuable qualifications, consider following in Josie’s footsteps. This unique opportunity allows you to earn while you learn, building a strong foundation for a rewarding career in local government.